Twelve jobs Duke does today.
Wherever you see the cowboy hat, Duke is reading or drafting. Plus a short briefing at the top of the main lists — work orders, invoices, customers, parts, dispatch and reports.
Reads the complaint and the unit's history, then drafts job cards, parts and estimate lines for the writer to approve.
Checks for missing hours, mileage, parts or tech, open parts requests and time over billed — and reads the tech's story against the parts.
Writes the estimate email and a plain-English summary for the customer. Sends only when you approve.
Finds parts that dropped below minimum and drafts a restock PO for each vendor.
When a unit comes due, drafts the PM work order with its job card and parts.
Drafts reminders for overdue invoices by email or text — a little firmer each time. Sends on your OK.
Suggests which tech should take each unassigned job card, with a backup pick and the reason.
Flags overloaded techs, promise dates at risk and stalled parts, and drafts the nudge.
Reads two years of a unit's history and flags rising cost, repeat complaints and missed PMs.
Ask a question about your shop in plain English. He answers from your live data.
Answers in five languages, handles hours and location questions, and puts breakdowns through to your on-call.
Reads vendor invoices, quotes and receipts, pulls the PO number and matches it for you to approve.
The 2 AM call gets answered. In their language.
A stranded driver doesn't want voicemail. After hours, Duke picks up in English, Spanish, Russian, Hindi or Punjabi, answers the simple questions, and puts anything urgent straight through to whoever's on call.
- Knows your hours, address and basic services
- You choose which numbers get after-hours handling
- Breakdowns and emergencies go straight to your on-call
- Calls and voicemails are recorded, transcribed, summarized and filed to the customer
Your numbers, in plain English.
No report builder, no spreadsheet export. Type or say it the way you'd ask your office manager. Duke answers from your live data, with the rows behind the answer. The same bar runs the app for you, too.
- "Who's clocked in right now?"
- "Which invoices are over 30 days?"
- "Clock me in to WO 1847"
- "Text Mike the part is in"
- "Send Dave to the call on 94"
Duke even sets up your shop.
New shops start with a short interview. Tell Duke how you run — labor rates, job types, payment terms, how you handle tows — and he drafts your settings for you to look over. Stuck later? Ask Duke right on the settings page.
Duke drafts. You decide.
Duke's drafts — job cards, estimates, reminders, purchase orders — sit in a review queue until someone on your team approves them. He doesn't send an email or text, change a work order, or post anything on his own.
The one place he talks to customers live is the after-hours phone line — and you pick which numbers and hours he covers. That's the bargain: an AI that's actually useful in a shop, and you stay in the chair.